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Delivery Policy

Subject to artwork availability with suppliers and receipt of payment, requests will be processed within 10 days and handed over to a courier company for delivery.

DELIVERY WILL BE QUOTED SEPARATELY.

For local delivery the charge is R500.00 for a single item and an additional R150.00 for every extra item. For international delivery, the amount will be subject to the destination.

The Provider will supply all goods to the delivery company in good order and will ensure that goods arrive at the User’s chosen delivery address in the same good order.

Cancelled orders on the e-commerce facility will be refunded after deduction of a 10% charge for administration costs. The Provider reserves the right to cancel an order for which payment has already been received. This may occur if stock is insufficient or the quality of goods ordered does not meet the Provider’s standards. Should the Provider exercise this right, the User will receive a full refund with no deductions.

Any complaints regarding service delivery or artworks bought by consumers through the e-commerce facility should be directed to the Owner, P O Box 21569, Helderkruin, 1733, or alice@aliceart.co.za